Changes to bookings are free, the new time must be booked in on the same day as the original booking and depends on availability. If the change to the booking is not on the same day as the original booking it will be considered a cancellation.
Booking Changes: If you would like to change your booking time please email email@example.com
Booking Cancellation: If you would like to cancel your booking please note our cancellation policy:
- 24 hrs or less: 50% charge
- 24-48 hrs: 25% charge
- 48+: No charge
Booking Mistake: If you make an incorrect booking, don’t worry! We got your back, just email us at firstname.lastname@example.org or call 403-258-0060 to make a booking change.
- If you book a private event we do not refund any money if you have less participants on the day of the booking than your private event’s maximum number of participants. By booking a private event, you have taken all of the spots in the arena so others cannot book with you.
- If you do not have the full number of people for a private event and do not want to pay the private event’s booking cost, you must email or call in at least 2 days in advance to make the change otherwise you will be billed the full amount.
Game Confirmation – Please note that a minimum of 6 people is required to have a confirmed game of Combat Archery, if we do not have a full 6 people to play then we will notify you up to 3 hours before if the game is cancelled and we will offer a full refund. The total game bookings include other people’s bookings therefore if your group plus another individual bookings add up to 6 people then the game is confirmed a go. A minimum of 4 people is required to have a confirmed game of Turf Wars, if we do not have a full 4 people to play then we will notify you up to 3 hours before if the game is cancelled and we will offer a full refund. The total game bookings include other people’s bookings therefore if your group plus another individual bookings add up to 4 people then the game is confirmed a go. If you choose to play Combat Archery or Turf Wars with less than the recommended you can.
If you would like to cancel and get a full refund for ThundrCamp you must do so at least 4 days in advance. Otherwise you will be billed the full amount
*Please note Thundrdome Amusements reserves the right to change bookings in case of emergencies or closures.
*Please note our facility is at 7005 6th Street S.E.*